Welcome to KIYOI (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, “Services”). By using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old and reside in Japan (or have legal permission to transact here) to apply for early access or make a purchase.

2. Early Access Application

Our early access list is an invitation-only opportunity and submitting an application does not guarantee access.
We reserve the right to review, accept, or deny applicants at our sole discretion, without obligation to disclose reasoning.

3. Product Use

KIYOI is a natural supplement and not a pharmaceutical drug. It is not intended to diagnose, treat, cure, or prevent any disease. Please consult a physician if you are pregnant, breastfeeding, under medical care, or taking medication.

By using KIYOI, you accept full responsibility for your health and release us from liability related to misuse, allergic reactions, or incorrect usage.

4. Orders, Pricing & Availability

If products are available for sale:

• Prices are listed in Japanese yen (¥) and include consumption tax unless stated otherwise.

• All sales are subject to stock availability.

• We reserve the right to change prices or product details at any time without notice.

We also reserve the right to cancel or limit orders at our discretion (e.g. suspicious activity, reseller behavior, abuse of promotions).

5. Intellectual Property

All content on this website — including logos, packaging designs, brand assets, text, visuals, and product formulas — is the intellectual property of KIYOI and may not be used, copied, or distributed without prior written permission.

6. No Resale or Redistribution

KIYOI products are intended for personal use only. You agree not to reproduce, resell, or distribute any KIYOI product without written authorization.

7. Limitation of Liability

To the fullest extent permitted by Japanese law, KIYOI is not liable for:

• Any indirect, incidental, or consequential damages

• Delays or failures due to events beyond our control

• Losses due to misuse or incorrect application of the product

Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Refunds & Returns

Due to the nature of our product (consumable wellness goods), we do not accept returns or offer refunds unless the product is damaged or defective upon arrival. Please inspect your order immediately and contact us within 3 days of receipt for resolution.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of Japan. Any disputes arising out of or in connection with our Services shall be handled in the Tokyo District Court.

10. Changes to These Terms

We may update these Terms from time to time. The most recent version will always be available on our website. By continuing to use our Services after updates, you accept the revised Terms.

11. Contact

If you have any questions or concerns about these Terms, please reach out to:

KIYOI Customer Support
Email: support@kiyoijp.com